We apologize that you are having an issue. There are a few reasons why this could be happening.
Please contact us at support@10dollarcartridge.com if you there is an issue with your order being processed. Verification of identity may be requested in order to process your transaction. Thank you for support as we work to manage safe transactions and deliveries.
Orders can be returned within 15 days of delivery in their original condition, and packaging. Please notify us of any issues immediately and we will assess the situation for return approval and email you a return label. Requests for returns of opened or used items will not be approved.
Any item returned in accordance with our policy may be subject to a 20% restocking fee at our discretion. We reserve the right to require a return of any products before issuing a refund. Refunds will be issued within 1-2 days after your return is received. It may take your bank 2-4 additional days for those funds to be reflected in your account. An exchange is the same as a return, please follow the above directions and send your items back You may then place a new order for the items you wish to receive at your convenience.
If there is an issue with your order, or product, please contact us immediately at support@10dollarcartridge.com and provide details of the issue. Please include the following items if applicable:
We may request the item to be returned before issuing a replacement. This supports our standard for quality assurance and customer service. A discarded product without providing the above stated details may not qualify for replacement.
We apologize for this inconvenience. There could be a few reasons why your order is showing as “On hold”.
We will do our best and work together with you to resolve any issues. Please reach out to us support@10dollarcartridge.com for support. Thank you for patience and understanding as we work to manage safe transactions and deliveries.
Unfortunately, we cannot accept returns or approve exchanges for items due to personal taste. We can only accept returns or exchanges for products that fall into the following categories:
Orders are processed as they are received. Orders may take up to 48 hours to process after an accepted payment is received through our regular business hours Monday-Friday 9:00am to 5:00pm PST. Orders are normally processed the following business day. We are closed every weekend and orders placed Friday-Sunday will be filled the following Monday. Special circumstances may apply to this process.
If you have not received your order, and there has been no updates to your tracking information for 3 days, please contact us at support@tendollarcartridge.com.
Please be mindful there is still an increase in online ordering and deliveries. USPS is working hard to get your orders out to you. On top of that, unexpected weather or road closures can cause increased delays in the delivery of your package. Thank you for your understanding and patience with any delays.
Tracking information is sent automatically via email to the address used at checkout. If you have not received this email, this could be because:
We appreciate your patience and understanding. We know how frustrating it can be when you can’t track your package. If you have any questions or concerns regarding the tracking of your package, please reach out to us at support@10dollarcartridge.com.
Selecting Priority Shipping is an option, not a guarantee. We do not have control over a package once it has left our facility and cannot guarantee delivery within a certain time. According to USPS, it can take anywhere from 2-5 business days assuming there are no delays along the route. While we understand your frustration, we do not have control over the package and only have access to the same tracking information as you do. For more information concerning delays in the delivery of your package, please reach out to USPS directly.
Please keep in mind, placing an order on Friday with Priority Shipping does not ensure a faster delivery. Orders placed on Friday will be fulfilled the following business day (usually the following Monday). To support a faster shipment using Priority Shipping option, place orders Sunday-Wednesday for a potential same week delivery.
Orders are processed as they are received. Orders may take up to 48 hours for payment to process successfully after an order is placed through our regular business hours Monday-Friday. All orders are usually fulfilled the following business day. We are closed every weekend and orders placed Friday will be filled the following Monday. Special circumstances may apply to this process.
The following is our shipping process:
Please be mindful there is an extensive increase in online ordering and deliveries. USPS is working hard to get your orders out to you. Thank you for understanding and patience in these processes.
We understand your frustration. Unfortunately, delays in shipping are outside of our control as well as outside of USPS’s control. There could be many factors that is causing a delay in shipping such as inclement weather, road closures, personnel shortages, mechanical issues, and an increase in package volume.
First Class and Priority Shipping are options but are not guaranteed. While we do our best to accommodate for lost, damaged, or otherwise tampered with packages, we cannot offer a refund for shipping costs due to a delay in delivery.
Don’t worry! We all forget sometimes. Just reach out to us at support@10dollarcartridge.com and let us know the order number. We can get it connected to your account and add the points manually. This is a gift from us to you so we want to make sure you get every point you earn
Unfortunately, you will have to keep earning points. The minimum amount of points you can use is 100 so you have to have at least 100 points to redeem at checkout. But, if you collect more than 100, you can use them all at once if you like.
No. Unfortunately, most of our coupons cannot be used with the points redemption codes at this time. We will, however, make sure to make a few coupons that can be used with the points. When sharing new coupons, we will let you know if it can be used with points redemption codes or not.
Yes! You will still earn points on orders with coupons. Please note that you will only earn points for the amount you actually spend. With a coupon, you will earn points on the discounted price of the item.
Unfortunately, you cannot earn points on shipping costs. You can only earn points on the price of the items within your cart minus any applicable discounts or coupons.
Unfortunately, the orders placed before you made an account do not qualify for the points and rewards program. All orders must be placed after the creation of your account with us.
No. Unfortunately, points are only able to be earned on orders that are completed. Points earned on canceled and refunded orders will be deducted from your account automatically.
Birthday Rewards are our gift for you on your special day. On your birthday, you will receive a 15% Off coupon exclusively for you!
Please note the following:
Yes, it is possible for Delta 8 THC and other cannabinoids such as THCa, THCp, CBN, CBG, and even CBD to result in a positive drug test. Standard drug tests typically detect the presence of THC metabolites, and other cannabinoids can produce similar metabolites. If you are subject to regular drug testing, it’s advisable to avoid our products or use them with caution.
THCA, or Tetrahydrocannabinolic Acid, is a cannabinoid that is abundantly found in raw and unheated cannabis plants. Unlike its well-known counterpart, Delta 9 THC, THCA does not possess psychoactive properties. This means that consuming raw or unheated cannabis containing THCA will not induce intoxicating effects.
THCA undergoes a process called decarboxylation, typically triggered by heat, to convert into Delta 9 THC. Decarboxylation involves the removal of a carboxylic acid group from THCA, resulting in the activation of the psychoactive effects associated with THC. This conversion primarily occurs through smoking, vaporization, or cooking cannabis at a certain temperature.
THCa is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.
THCP, or Tetrahydrocannabiphorol, is a cannabinoid that has recently been discovered and has sparked considerable interest in the scientific community. It is structurally similar to Delta 9 THC (the primary psychoactive compound in cannabis), but it possesses a longer carbon chain. This unique structural characteristic is thought to contribute to its potentially potent effects.
One significant aspect of THCP that researchers have focused on is its potential increased binding affinity to cannabinoid receptors in the body. Cannabinoid receptors, specifically the CB1 and CB2 receptors, are part of the endocannabinoid system and play a crucial role in various physiological processes. THCP’s longer carbon chain may enable it to bind more strongly to these receptors, potentially leading to more pronounced effects compared to Delta 9 THC.
THCp is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.
CBN, or Cannabinol, is a non-psychoactive cannabinoid that is formed as a result of the degradation of Delta 9 THC through oxidation or exposure to light and air. It is commonly found in aged cannabis or cannabis products that have been stored for an extended period.
CBN is distinct from Delta 9 THC in that it does not possess strong psychoactive properties. While it may have a mild psychoactive effect, its potency in producing euphoria is significantly lower compared to Delta 9 THC. This makes CBN a suitable option for individuals seeking the potential benefits of cannabinoids without the intense intoxicating effects.
One of the notable characteristics of CBN is its potential sedative properties. It is often associated with the calming and relaxing effects commonly attributed to indica strains of cannabis. Some users have reported that CBN can induce feelings of drowsiness and promote a more restful sleep. These sedative effects are thought to result from CBN’s interaction with specific receptors in the endocannabinoid system, as well as its influence on other neurotransmitter systems involved in sleep regulation.
CBN is also considered a potential sleep aid. It may help regulate sleep patterns and improve sleep quality, making it of interest to individuals struggling with sleep disorders or insomnia. However, more research is required to determine the optimal dosage, timing, and long-term effects of CBN as a sleep aid.
CBN is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.